Terms and Conditions
On Hobbii.com we describe the main qualities of the item, for further information or queries regarding existing data, please send a mail to Hobbii.com at firstname.lastname@example.org.
All prices are daily rates and are only valid of the day of ordering. The prices are regulated on an ongoing basis - often from day to day. Provided that Hobbii.dk accepts and confirms the order, the customer is invoiced the specific daily rate. All our prices are in USD and local taxes are included when applicable.
The presentation of an item and price on Hobbii.com is not a binding offer, just a prompt to make an offer. The customer’s placement of an order on Hobbii.com does not make a binding confirmation, only a binding offer for Hobbii.com to acquire the item on the stated terms and conditions. A binding agreement between the customer and Hobbii.com has not been made until Hobbii.com accepts the offer from the customer by issuing an order confirmation.
The payment information entered at check-out will be encrypted (SSL) and transmitted directly to NETS while only readable by you and NETS. Nobody else will be able to access or save your data. If you use a Dankort or a credit card, the amount will be drawn on your account when the order is shipped from Hobbii.com.
We accept Dankort, Visa and Mastercard.
Vouchers and Gift Certificates
We may occasionally have giveaways for vouchers, for instance when you sign up for our newsletter. The winner will be notified directly through mail to the stated email address. This voucher does not have an expiration date.
You can also buy gift certificates for Hobbii.dk here.
Claims must be made within reasonable time of delivery and the customer is obligated to check the item as soon as possible upon receipt.
Disclaimer and Warranty
Hobbii.com is not liable for any direct or indirect loss ensued buy the late delivery of items, or the ordered items being faulty, if the delay or faults are attributed to the actions or omissions of the customer, or conditions out of Hobbii.com’s control, e.g.war, uprisings,riots, fire, government interventions, sequestration, currency restrictions, any form of labour disputes, including strikes and lockouts, etc.
Hobbii.com does not provide any separate warranties for the ordered items, and the customer is only entitled to make use of the warranties issued by the manufacturer.
Cancellation Right and Return Policy
You have a statutory cancellation right within 14 days beginning with the day your receive your order and further 14 days to return the items. At Hobbii.com we have chosen not to have an expiry date. We will gladly make the exchange even if you made the purchase 1 year ago! Should you wish to make a return, it is under the condition that:
The item is returned in a safe manner at your own expense.
The item is in the same condition as when you received it and must be unused and complete. An item is considered used if it has been used for more than what can be considered as normal testing as if bought in a physical shop. The customer has a right to cancel an order, even if the item has been used, but the packaging and item must remain presentable and suitable for resale. If the returned items deviate from the above conditions, we reserve the right to reduce the reimbursement according to Danish legislation.
Always remember to contact our customer support before you return any item, else the processing of your return may be delayed.
The amount will always be returned on the credit card you used to process the payment initially.
Items returned without postage or COD, will not be accepted. If you return items, please use mail services – and not any other carrier, because it will make it impossible to track the parcel if if should disappear while being returned. Please package the item properly and enclose a copy of the invoice and please state clearly that you wish to make use of your cancellation right, and wish to have the price of the item returned. We recommend that you return items marked as delicate goods with the mail services.
It is also possible to cancel your order by refusing delivery.
VAT no.: 36909587
Telephone +45 31 86 33 57